Was having some issues getting the plugin to show my Facebook feed. One of the plugin creators (Spencer) responded to my support request immediately. There was quite a bit of back and forth, and he walked me through a number of ways to troubleshoot the issues, all within the span of 24 hours (most support teams take more than 24 hours just to get back to your first question).
The plugin is easily customizable on the front end with some CSS knowledge, and I got it to do what I needed it to.
Couldn't be happier with the support I've received. Would recommend this plugin to anyone that asks.